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Turkey Adjusts Import Customs Duty Rates-DHL
Since **August 21, 2024**, the Turkish Ministry of Finance has implemented significant changes to **customs duty thresholds for business-to-consumer (B2C) imports** and the **VAT rate applied to shipments entering Turkey from the EU and other global regions**. These updates are expected to impact both shippers and recipients, especially those involved in cross-border e-commerce.
1. **The customs duty threshold for B2C imports has been lowered from €150 to €30.** This means that more packages will now be subject to customs duties, increasing the likelihood of additional costs for customers.
2. **Tariff rates have also been adjusted based on the country of origin:**
- **EU Member States:** The tariff rate will increase from **20% to 30%**.
- **Rest of the World:** The tariff rate will rise from **30% to 60%**.
*EU Member States include: Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, and Sweden.*
DHL has issued important reminders for senders and recipients:
- **Medicines imported into Turkey** are subject to a different threshold of **€1,500**.
- For **shipments valued above €30**, **official confirmation from the recipient is required** for customs clearance, and **customs fees may apply**.
To avoid delays when shipping to Turkey, here are some key recommendations:
- **Provide accurate and complete shipment details**, including the correct value of the goods.
- **Submit electronic commercial invoices** through DHL Express solutions, ensuring all necessary information such as product descriptions, itemized values, and country of origin is included.
- When sending B2C shipments via DHL, **include the recipient’s mobile number and email** in Turkey. This allows DHL to contact them if needed for customs clearance.
- If the sender prefers not to allow DHL to contact the recipient (e.g., for DTP billing), an **alternative contact email must be provided**.
- **Inform your customers about potential customs fees**. Deliveries can only proceed once all duties and taxes are paid.
For recipients in Turkey, it's equally important to act promptly:
- You will receive a notification from DHL. **Choose DHL as your customs broker or provide an alternative** for customs clearance. DHL sends this notification per shipment since customs broker information is not stored in the customer’s file.
- **Respond quickly** to DHL’s communication and provide clear instructions.
- Customs clearance can only proceed after you authorize DHL or provide another customs broker.
- If no authorization is given within **20 days of the shipment arriving**, the package may be held by Turkish Customs and eventually returned to the sender.
These new rules are designed to streamline the import process and ensure compliance with Turkish customs regulations. For further details, please visit the **official website of the Turkish Ministry of Finance**.
If you're interested in learning more about how these changes might affect your shipments, feel free to reach out to your local DHL representative for personalized guidance.